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Neuromarketing techniques used by Netflix

2 min readJul 22, 2024
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A hand holding a remote control is pointed towards a television displaying the Netflix logo, as if about to dive into a new story on Medium. Two potted plants are positioned on either side of the TV, framing the scene perfectly.
Photo by freestocks on Unsplash

Find yourself addicted to binge-watching Netflix shows?

Well, there’s a science behind it.

It’s the result of Netflix’s clever use of neuromarketing strategies.

Eye-Tracking

Netflix has employed eye-tracking studies to decode what captures users’ attention on their interface and thumbnails. This data helps them optimise visual elements to draw you in effortlessly.

Emotion Detection for Deeper Engagement

By analysing facial expressions and physiological responses, Netflix can gauge emotional reactions to different shows. This allows them to predict what kind of content will resonate with their audience on a deeper, more emotional level​​.

The Power of Colour Psychology

Colours aren’t just for aesthetics. Netflix uses colour psychology in its interface and marketing materials to evoke specific emotions. For instance, the red used in call-to-action buttons is designed to create a sense of urgency and encourage immediate engagement.

Attention-Grabbing Visuals

Netflix doesn’t just settle for one thumbnail per show. They create multiple versions and use A/B testing to find out…

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Jack Willoughby
Jack Willoughby

Written by Jack Willoughby

Head of Brand & Marketing @ Xpert Workwear | Founder @ PulseFit Marketing | Growth Advisor to SME | Talking brand building, growth through focus & leadership

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